How do you handle obstacles and changes?
One thing about life is things are ever changing and obstacles will pop up and block us from the path we are on from time to time. The question is how do you handle those situations?
Think about if for a minute..what is your natural reaction when something comes up that is out of your control?
- get mad
- get frustrated
- throw up your hands
- storm off
- think cool here is a puzzle for me to solve
When running your own business it’s important to take a few minutes and be honest with yourself and know your first reaction to these types of situations. Then consider how your reactions affect your clients, your staff and your family.
I have found that being a creative thinker and problem solver helps me deal with adverse situations.
My go to response when in a situation out of my control is to:
- Remain calm
- Take a deep breath
- Put a smile on my face and know that for me if I stay in a positive frame of mind things tend to work out better than if I get upset.
- Start problem solving
Over time this has become my go to response. I’m human so sometimes this does not happen. But I find that when I look at a situation in a positive light and do my best to please my client, things work out and I end up with a very happy client!
I encourage you to think about your Plan A, B and C in life and use a scouting motto to “Always Be Prepared”. We never know exactly what each day will bring us, but if we think ahead and are well prepared it helps us be able to handle the situation with ease and a smile.
One of the people who is GREAT at this is Gary Ledbetter. He was a past speaker for our webinars if you missed it you can purchase it now. Webinar Replays
Your Partner in Success,
Joette Giardina, CBA
Mentor. Motivator. Speaker.